Who is Prism Signals for?
B2B support-bot developers and companies that need the bot to know what just happened in the turn. Score the message. Recommend the next move: stay, clarify, or escalate.
TLDR: Support bots need judgment. Chat apps that need partner offers should open the chat ads SDK.
What does a turn score contain?
Each turn is scored for intent, emotion, stage, and safety. The output is not an offer card. It is a recommendation: stay in the thread, clarify, or escalate to a human.
Email if you run a support bot and want this in the product.
TLDR: Intent, emotion, stage, safety, then the next step.
Related: writing ยท info@prismpublication.com